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User Agreement

User agreement
1. General principles
1.1. This User Agreement (hereinafter - the Agreement) refers to the site "martpromo.com", located at the address https://martpromo.com, as well as all subdomains of this address.


1.2. This Agreement regulates the relationship between the Administration of the site "martpromo.com" (hereinafter - the Administration of the site) and the User of this Site


1.3. The site administration reserves the right to change, add or delete clauses of this Agreement at any time without warning the User.


1.4. Use of the Site by the User means acceptance of the Agreement and changes made to this Agreement.


1.5. The user is personally responsible for checking this Agreement for changes to it.


1.6. Providing software security and development: KRAVCHENKO I. S. FOP (EDRPOU code: 3444914717) Odeska, Rozdilnyansky district, smt.
Limanske, Limanna, house No. 59-a


2. Definition of terms
2.1. The following terms have the following meanings for the purposes of this Agreement:


2.1.1 "martpromo.com" is an Internet resource located at the domain name https://martpromo.com, which carries out its activities with the help of the Internet resource and accompanying services (hereinafter - the Site).


2.1.2. "martpromo.com" - a site containing information about Goods and/or Services and/or Other values for the user, Seller and/or Service Provider, which allows selection, ordering and (or) purchase of Goods, and/or receiving services .


2.1.3. Site administration - employees authorized to manage the Site, acting on behalf of "martpromo.com".


2.1.4. Site user (hereinafter - User) is a person who has access to the Site via the Internet and uses the Site.


2.1.5. Site content (hereinafter - Content) - protected intellectual activity results, including the texts of literary works, their titles, prefaces, annotations, articles, illustrations, covers, musical works with or without text, graphics, text, photographs, derivatives, components and other works, user interfaces, visual interfaces, trademark names, logos, computer programs, databases, as well as the design, structure, selection, coordination, appearance, general style and arrangement of the Content included in the Site and other objects of intellectual property all together and/or separately contained on the website https://martpromo.com.
 

3. Subject of consent
3.1. The subject of this Agreement is to provide the User with access to the Goods and/or services contained on the Site.


3.1.1. The site provides the User with the following types of services: access to electronic content on a paid basis, with the right to purchase (download), view content; access to information about the Product and/or service to information about the purchase of the Product on a paid/free basis.


3.1.2. All existing (actually functioning) services (services) of the Site, as well as any further modifications and additional services (services) appearing in the future, are subject to this Agreement.


3.2. Access to the site is provided on a paid and free basis.


3.3. This Agreement is a public offer. By accessing the Site, the User is deemed to have joined this Agreement.

 
4. Rights and obligations of the parties
4.1. The site administration has the right to:


4.1.1. Change the rules for using the Site, as well as change the content of this Site. The changes come into force from the moment the new version of the Agreement is published on the Site.


4.1.2. Delete user accounts.


4.1.3. Deny registration without explanation.


4.2. The user has the right:


4.2.1. Use all the services available on the Site, as well as purchase any Goods and / or Services offered on the Site.


4.2.2. Ask any questions related to the site's services:
by email: [email protected]
through the feedback form located at: 
https://martpromo.com/index.php?do=feedback


4.2.3. Use the Site exclusively for the purpose and procedure provided for in the Agreement and not prohibited by law.


4.2.4. Copying information from the Site is prohibited.


4.2.5. Request the administration to hide any information about the user.


4.2.6. Use site information for personal non-commercial purposes.


4.2.7. Get access to use the Site after fulfilling the registration requirements.


4.3. The Site user undertakes to:


4.3.1. At the request of the Site Administration, provide additional information that is directly related to the services provided by this Site.


4.3.2. Respect the property and non-property rights of authors and other rights holders when using the Site.


4.3.3. Do not engage in actions that may be considered as disrupting the normal operation of the Site.


4.3.4. Do not distribute any confidential and protected by Ukrainian law information about individuals or legal entities using the Site.


4.3.5. Avoid any actions that may violate the confidentiality of information protected by law.


4.3.6. Do not use the Site to distribute information of an advertising nature, otherwise than with the consent of the Site Administration.


4.3.7. Do not use the services for the purpose of:


4.3.7.1. violation of the rights of minors and (or) harming them in any form.


4.3.7.2. oppression of minority rights.


4.3.7.3. impersonating another person or a representative of an organization and (or) community without sufficient rights, including employees of this site. security of the organization, Users.


4.3.7.4. misleading about the properties and characteristics of any Product and/or service posted on the Site.


4.3.7.5. incorrect comparison of Goods and/or Services, as well as formation of a negative attitude towards persons who do not use certain Goods and/or services, or condemnation of such persons.


4.3.8. Ensure the reliability of the information provided


4.3.9. Ensure security of personal data from access by third parties.


4.3.10. Update the Personal Data provided during registration, if they change.


4.4. The user is prohibited from:


4.4.1. Use any devices, programs, procedures, algorithms and methods, automatic devices or equivalent manual processes to access, acquire, copy or track the contents of the Site.


4.4.2. Disrupt the proper functioning of the Site.


4.4.3. In any way bypass the navigational structure of the Site to obtain or attempt to obtain any information, documents or materials by any means that are not specifically represented by the services of this Site.


4.4.4. Unauthorized access to the functions of the Site, any other systems or networks belonging to this Site, as well as to any services offered on the Site.


4.4.4. Violate the security or authentication system on the Site or on any network belonging to the Site.


4.4.5. Reverse lookup, track or attempt to track any information about any other User of the Site.


4.4.6. Publish messages that do not belong to the content of the article or the context of the discussion (flood).


4.4.7. Post insults and threats against site visitors.


4.4.8. Publish statements containing profanity, demeaning human dignity, inciting international enmity.


4.4.9. Spam, as well as advertising of any goods and services, other resources, media or events that do not belong to the context of the discussion.


5. Use of the site
5.1. The Site and the Content included in the Site are owned and managed by the Site Administration.


5.2. The Site's content is protected by copyright, trademark, and other intellectual property rights and unfair competition laws.


5.3. The purchase of the Product offered on the Site may require the creation of a User account.


5.4. The User is personally responsible for maintaining the confidentiality of the account information, including the password, as well as for all activities, without exception, conducted on behalf of the Account User.


5.5. The user must immediately notify the Site Administration of unauthorized use of his account or password or any other violation of the security system.


5.6. The site administration has the right to unilaterally cancel the User's account if it has not been used for more than 24 consecutive calendar months without notifying the User.


5.7. This Agreement applies to all additional terms and conditions of purchase of Goods and/or provision of services provided on the Site.


5.8. Information posted on the Site should not be interpreted as a change to this Agreement.


5.9. The site administration has the right to make changes to the list of Goods and services offered on the Site and (or) their prices at any time.


5.10. The document specified in clause 5.11 of this Agreement regulates in the relevant part and extends its effect to the use of the Site by the User:


5.11. Privacy Policy: 
https://martpromo.com/privacy_en.html


5.12. Any of the documents listed in clause 5.11 of this Agreement may be subject to renewal. Changes take effect from the moment they are published on the Site.


6. Responsibility
6.1. Any losses that the User may suffer in case of intentional or negligent violation of any provision of this Agreement, as well as as a result of unauthorized access to the communications of another User, are not compensated by the Site Administration.


6.2. The site administration is not responsible for:


6.2.1. Delays or failures in the process of carrying out the transaction, which occurred as a result of force majeure, as well as any case of problems in telecommunication, computer, electrical and other related systems.


6.2.2. Actions of transfer systems, banks, payment systems and for delays are related to their work.


6.2.3. Proper functioning of the Site, if the User does not have the necessary technical means for its use, and also does not bear any obligations to provide users with such means.


7. Violation of the agreement
7.1. The site administration has the right to disclose information about the User, if the current legislation of Ukraine requires or allows such disclosure.


7.2. The site administration has the right, without prior notice to the User, to terminate and/or block access to the Site if the User has violated this Agreement or the terms of use of the Site contained in other documents, as well as in the event of termination of the Site or due to a technical malfunction or problem.


7.3. The administration of the site is not responsible to the User or third parties for the termination of access to the Site in case of violation by the User of any provision of this Agreement or another document containing the terms of use of the Site.


7.4. The Site Administration has the right to disclose any information collected about the User of this Site, if disclosure is necessary in connection with an investigation or complaint regarding improper use of the Site or to establish (identify) a User who may violate or interfere with the rights of the Site Administration or the rights of others Users of the Site.


7.5. The site administration has the right to disclose any information about the User that it deems necessary to fulfill the provisions of current legislation or court decisions, to ensure the fulfillment of the terms of this Agreement, to protect the rights or
security of the organization, users.


8. Resolution of disputes
8.1. In the event of any disagreements or disputes between the Parties to this Agreement, the submission of a claim (a written proposal for voluntary settlement of the dispute) is a mandatory condition before going to court.


8.2. The recipient of the claim shall, within 30 calendar days from the date of its receipt, inform the applicant of the claim in writing about the results of the consideration of the claim.


8.3. If it is impossible to resolve the dispute voluntarily, any of the Parties has the right to apply to the court for the protection of its rights, which are granted by the current legislation of Ukraine.


9. Terms of refund

Terms
9.1. These terms and conditions for refunds (hereinafter referred to as "Terms") determine the procedure for refunding funds to the User in the event of poor-quality services or other situations provided for by these Terms and Conditions.
9.2. The terms are an integral part of the Public Offer and apply to the relationship between the Site Administration and the User.

9.3. The customer has the right to request a refund; 
- The customer has paid the money for the corresponding order, but the development of his order has not yet started;
- The customer has paid the money for the relevant order, the work on the order has started and did not exceed more than 10% of the percentage of the entire work; 
9.4. The client has the right to request a full refund for the purchased ready-made solution within 14 days from the moment of payment.
 
Refund terms

9.5. Refunds are made within 14 working days from the moment of a positive decision on the User's application.
9.6. Refunds are made to the client's card from which the payment was made, unless otherwise agreed by the parties.